Questions about a stay are welcome at any hour, because the desk here is staffed around the clock and a call at two in the morning about a delayed flight reaches a person rather than a voicemail box someone checks at nine.
For anything specific about your room, your arrival, the parking on site or what the team can help arrange while you are in Puerto Princesa, calling is still the fastest route through. Email and the Facebook page both suit the slower questions, the ones with dates and detail attached, and neither of them goes unanswered.
Reservations themselves are handled on the booking page rather than through a form here, which keeps availability and rates in one place and means you are never waiting on a reply to hold a date you have already decided on.
The front desk is on +63 966 839 0508 at every hour of the day and night, including the hours when flights into Palawan actually land, and a short call ahead means the desk is expecting you and your room is ready when you walk in.
Whichever way you get in touch, the people replying are the ones who will be there when you arrive, so you are not repeating your dates to a different department each time or explaining an itinerary twice.
Mayumi Lodge sits on Villon Road in Bancao-bancao, just off Rizal Avenue Extension and a short ride from the airport, in a quiet residential pocket of Puerto Princesa City rather than on a busy commercial strip.
Whichever way you get in touch, the same small team answers, which means you are not repeating your dates to a different department each time. If you have already read the rooms page and know what you want, the booking page will be quicker than any message.
Pick your dates on the booking page and call the desk with anything the page does not answer. Between the two, the whole shape of your first day here - the arrival hour, the room, the breakfast and the drive out to whatever you came to Palawan for - can be settled before you leave home.
